[theqoo] THE WAY A NEW YORK FRIED CHICKEN RESTAURANT IS REDUCING LABOR COST

Something weird is coming

There is no clerk at the ordering counter at a chicken restaurant in Long Island City, Queens, New York. Instead, a Filipino cashier wearing hands-free earphones greets you and recommends menu items on a monitor next to you.

Although there is a 12-hour time difference between New York and the Philippines, the New York Times reported that some New York restaurants have recently had Filipino remote workers greet customers every day through the video call software called ZOOM.

To hire a clerk in New York, you must pay a minimum wage of $16, but remote workers in the Philippines receive $3 per hour. This hourly wage, which is less than 20% of the US minimum wage, is said to be completely legal.

A New York State Department of Labor spokesperson said the state's minimum wage law only applies to workers with a physical presence within geographic limits and that the remote service model is legal.

original post: here

1. This makes me feel so weird...

2. This feels like quality of the service is decreasing so it's so soㅠㅠ

3. Things are getting weirder and weirder

4. So are we getting rid of tips now? Ah so we still have to give it to the employees packing the chicken?

5. Am I the only one who thinks this is fine.. It doesn't seem any different from building a production plant overseas.

6. Wow this is a legendary dystopia

7. You need to pay people money so they can consume more of your own goods

At this rate, we will all end up in ruin together.

8. Scary ㅠㅠ

9. I feel like this is way better than having kiosks

10. I don't know if this is better than kiosks but... This is kinda... Weird...